Shipping Policy

Processing Time All orders are processed within 1–2 business days (Mon–Fri, excluding holidays).

Worldwide Shipping We ship worldwide. All orders receive free shipping, no minimum required.

Delivery Times

United States: 5–10 business days
United Kingdom & Europe: 10–18 business days
Australia, Canada & rest of world: 15–25 business days

You'll receive a tracking number by email once your order ships.

Order Tracking If you don't receive a tracking email within 3 business days, contact us at 518-636-8055.

Customs & Import Duties International orders may be subject to customs fees or import duties based on your country's regulations. These charges are the responsibility of the recipient. We are not responsible for delays caused by customs processing.

Shipping Delays We are not responsible for delays caused by the carrier, weather, customs, or incorrect addresses. If a package is returned due to incorrect address, the customer is responsible for reshipping costs.

Lost or Damaged Packages Contact us within 7 days with your order number. We'll file a claim with the carrier and resolve the issue.

Shipping Policy

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